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CanChange ActionPacks / Lead Organizational Change
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Do any of the questions listed below sound familiar?
- What skills are needed to communicate well in stressful or high impact situations?
- How many more “issues” will arise from “misunderstandings” in getting work done?
- Why don't traditional communication skills work when trying to meet goals through existing working relationships?
If so, then I’ve designed this ActionPack™ just for you.
Most of the communication I see today is about taking five steps forward and three steps backward. Sometimes, it just doesn’t make sense. Short meeting times and long agendas. “Too many” task lists. Long conversation and short understanding. Ad hoc emails and fearful interactions. These simple inconsistencies can make today’s work environment more and more stressful and there is an increased need to make sure that communications are effective across all sorts of content and dynamic situations.
Most people focus the majority of their time on getting their work accomplished and spend less time using the tools and techniques of effective communication. The need for greater communication skills is becoming more and more important as challenging situations are presenting themselves almost hourly.
I built this ActionPack™ to help you build the skills necessary to communicate effectively regardless of the situation – to gracefully “dance on your feet”. If you’ve encountered difficult situations where expected and unexpected messages need to be communicated between and across diverse groups of people and between influential individuals then this ActionPack™ is for you.
My ActionPacks™ are designed to walk you down a Learning Path that provides a working solution to the challenge you're experiencing. The list below provides an overview of this product's content. There are many additional tools, templates, checklists and tips embedded in each step of the process.Situational Communication for Project Leaders1. Assess the Situation |
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Component/Content |
Type |
Purpose |
Pivotal Communication Skills Self-assessment |
Assessment |
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Project Communications Difficult Situation Scan |
Assessment |
Explore and identify your most difficult and most frequent communication challenges |
Project Communication Mini-360 Assessment |
Assessment |
Receive organizational feedback on your project communication style from your key stakeholders, core team members, and supervisor |
2. Learn |
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Component/Content |
Type |
Purpose |
Key Readings List |
Articles & Books |
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Pivotal Communication Model |
Framework |
Define basic and advanced communication skills and their application to project work. Examples of Pivotal Communication Skills are:
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3 Mini-Cases |
Workbook
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Analyze and complete 3 mini-cases to increase your ability to identify the best communication technique and appropriately apply it to diverse project communication challenges |
Pivotal Communication Self-Observation Sheet |
Assessment
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Review your skill building progress through self-observation |
3. Apply What You've Learned |
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Component/Content |
Type |
Purpose |
Communication Lessons from Live Project Experience |
Presentation |
Summarize key learning points and learn more about which communication skills are most valuable in high stakes project environments |
15 Minute Colleague Questionnaire for Pivotal Communications |
Tool |
Gain important feedback from your work colleagues |
Project Communication Skills Development Plan |
Template |
Plan your approach to specific communication challenges and to developing and building your communication skills |
The Result
My ActionPacks™ are designed to deliver results. Once you have Assessed the Situation, Learned and Applied What You’ve Learned, you will be able to:
- Identify areas for growth in your project communication skill set
- Learn and apply the Pivotal Communication Model and Skills to your difficult program or project situations
- Describe five “Conditioning” communication skills that will underlie situations involving verbal or written discourses between two or more individuals
- Match “Xtreme” communication skills to situations encountered during the project life cycle where application of these skills appropriately will increase personal credibility and leadership effectiveness
- Use tools and resources provided during the workshop to further their skill development and application
Need Help w/ this Product?
If you’ve gotten here then I obviously left something out or didn’t make it clear enough. Here are some options for you:
- Contact me through the Talk with Terri page and I’ll be happy to answer your question via e-mail.
- Check out our Services page to see how we can help you utilize the product or customize it to fit your needs.
One of Terri’s strengths is that she can see the big picture and connect it to the needs of an individual. She can then coach that individual on what to do and how to do it to maximize their success.
Paul Sherman, CEO
Collaborative Gains
