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CanChange ActionPack: Leading a Multi-Generational Workforce through Organizational Change
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CanChange ActionPacks / Lead Organizational Change

Lead Organization ChangeLeading a Multi-Generational Workforce through Organizational Change

Overcome change resistance across generations.

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Do any of the questions listed below sound familiar?

  • How do different generations respond to changes in the workplace?
  • What strategies can be used to lead/manage employees across generations?

If so, then I’ve designed this ActionPack™ just for you.

All of the organizations I work with wrestle with issues surrounding interactions between generations. Leaders and managers are faced with the challenge of leveraging each generation’s strengths to get work done in the best way possible. This is difficult because different generations bring different work values, personal goals, communication capabilities, and experience to the organization. Additionally, cross-generational interactions can be challenging, frustrating, AND rewarding.

Now, let’s put these cross-generational issues into a change management blender. As you can imagine, it isn’t easy but it is possible. I built this ActionPack™ to help you address, facilitate, plan, and implement tangible change management techniques to solve this challenge. I want to help you to ensure that employee-supervisor relationships, working team environments, and overall change management programs effectively address the challenge of working with a multi-generational workforce.

Product Components

My ActionPacks™ are designed to walk you down a Learning Path that provides a working solution to the challenge you're experiencing. The list below provides an overview of this product's content. There are many additional tools, templates, checklists and tips embedded in each step of the process.

Leading a Multi-Generational Workforce through Organizational Change

1. Assess the Situation

Component/Content

Type

Purpose

Multi-generational Workforce Challenges Scan

Assessment

Determine what you’re up against by evaluating challenges in your current environment

Individual Multigenerational Workforce Effectiveness Profile

Assessment

Measure your multi-generational interaction effectiveness

Change Event Identifier

Assessment

Put the change initiative in context of the business and increase your understanding of its impact

2. Learn

Component/Content

Type

Purpose

Key Readings List
3 Articles
2 Books

Articles & Books

Working with multiple generations

I Already Know What You Mean

Presentation

 

Deepen your understanding of the generations and their general characteristics, likes, dislikes and approach to work

Communicating Organizational Change for All Eras

Presentation

 

Learn how organizational change effects different generations and what to do about it

FOCUS Coaching Conversation Model

Framework

 

Learn this model to improve verbal communications

We Understand You: Multi-generational Conversations that Work

Template

 

Exercises for individuals and teams to increase understanding of multi-generational interaction

3. Apply What You've Learned

Component/Content

Type

Purpose

Multi-generational Workforce Effectiveness Planner

Template

Integrate results from assessments and learning from readings to build a plan to improve your interactions across generations

FOCUS Coaching Conversation Model

Framework

Use this in conjunction with cheat sheets to improve verbal communications

Organizational Change Plan

Template

Identify and plan organizational change management strategies for improving workforce understanding and participation

 

The Result

My ActionPacks™ are designed to deliver results. Once you have Assessed the Situation, Learned and Applied What You’ve Learned, you will be able to:

  1. Understand the general aspects of each generation in your workforce
  2. Facilitate meaningful conversations with individuals and groups on this topic
  3. Conduct short, effective group exercises to build appreciation and understanding of challenges and opportunities from each generation’s perspectives
  4. Integrate multi-generational communication practices into your organizational change management plan

Need Help w/ this Product?

If you’ve gotten here then I obviously left something out or didn’t make it clear enough. Here are some options for you:

  • Contact me through the Talk with Terri page and I’ll be happy to answer your question via e-mail.
  • Check out our Services page to see how we can help you utilize the product or customize it to fit your needs.

One of Terri’s strengths is that she can see the big picture and connect it to the needs of an individual. She can then coach that individual on what to do and how to do it to maximize their success.

Paul Sherman, CEO
Collaborative Gains

 

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